Round Table top - Concrete version

Cleaning Routine

Regularly dust or wipe down the surface with a soft cloth or microfiber cloth to remove dust and debris. For stubborn stains, use a mild soap solution with water and gently clean the affected area. Avoid harsh chemicals or abrasive cleaners as they may damage the surface.

Avoid Excessive Moisture

While Koukoutsi eco-material is water-resistant, excessive moisture or standing water should be promptly wiped off to prevent potential damage or discoloration. Use coasters or mats under glasses and hot plates to protect the surface from moisture and heat.

Protection Against Scratches

Although durable, avoid dragging sharp or rough objects across the surface to prevent scratches. Use felt pads or soft protectors under furniture legs and avoid using abrasive materials for cleaning.

Avoid Direct Sunlight

Prolonged exposure to direct sunlight can fade colours over time. Position furniture and objects made from Koukoutsi eco-material away from direct sunlight or use curtains and blinds to reduce exposure.

Periodic Maintenance

Periodically inspect the surface for any signs of wear or damage. Address any issues promptly to maintain the aesthetic and functional integrity of the material.

By following these maintenance instructions, you can ensure that your Koukoutsi eco-material furniture and surfaces retain their beauty and functionality for years to come.

If our company is responsible for any errors, the return is accepted if you notify us within 14 days from the delivery date. We fully refund the amount that corresponds to the product’s value.

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The same 14-day policy after delivery applies to all other complaints regarding the order. If you have accidentally ordered the wrong products, we will refund only the amount corresponding to the value of the products. 

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Unfortunately, we cannot refund shipping and handling fees and the customer is responsible for re-shipping fees. 

Product returns are accepted upon request and only if the goods are unused and in original condition.

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In case the product has been used or the original condition has been altered we will not accept the return.

 

The refunds are made within 30 days after return and receipt of goods from us.

Before returning the product, you must contact us at christos@koukosdelab.com

Order Processing

All orders are processed within 20 to 25 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.

Domestic Delivery (Greece)

We ship our products domestically within 10 business days. The standard delivery fee is €20.

International Delivery (Europe)

We ship within the EU, with shipping times varying based on your location. Standard delivery within the EU takes 25 to 30 business days, with a shipping fee of €40. Please note that European customers are responsible for any custom duty fees associated with their products.

For any further questions or concerns regarding your order, please feel free to contact our customer service team.

Crafted from Koukoutsi, an innovative eco-material derived from olive pits, the bench exemplifies sustainable design. This material is not only environmentally friendly but also durable and visually appealing, showcasing a unique texture and warm, earthy tones.

Each surface is meticulously handcrafted by skilled artisans, ensuring superior quality and attention to detail. The combination of traditional craftsmanship and modern materials results in a piece that is both functional and beautiful.

To maintain the beauty and longevity of your table top, clean the Koukoutsi material with a soft, damp cloth and avoid using harsh chemicals.

For cleaning of koukoutsi eco-material, we recommend wiping the surface with a wet piece of cloth or you can use natural liquid soap and then use a wet piece of cloth. In case of a scratch, you can sand it with very fine sandpaper and then add some olive oil to a piece of cloth and treat the area. 

By following these maintenance instructions, you can ensure that your Koukoutsi eco-material furniture and surfaces retain their beauty and functionality for years to come.